About Us

ABOUT US

Angel Airlines for Veterans is a 501 (c)(3) nonprofit national organization based in Virginia Beach, Virginia.  Our mission is to ensure that no veteran in need is denied medical care due to a lack of long-distance transportation. AA4Vets is a program of Mercy Medical Angels, a 4-Star Charity Navigator nonprofit organization founded in the early 1970s.

AA4Vets provides wounded, ill and injured veterans and active duty service members along with their families with free travel to clinical care on the ground and in the air with gas cards, bus and train tickets, general aviation flights – Angel Flight, and with commercial airline tickets. We provide transportation to clinical care and a variety of therapies:

  • Medical treatment
  • PTS/TBI treatment
  • Rehabilitation
  • Service dog acquisition
  • Hyperbaric oxygen therapy
  • Counseling
  • Adaptive sports events

Through partnerships with major airlines, we provide airline tickets to treatment destinations. Flights in small planes owned and operated by volunteer pilots are also available. For shorter distances, ground transportation via gas cards and commercial bus and rail tickets may be the appropriate means of transit.

The qualification process for requesting help is simple. Use the online form to apply. Once we receive your information, we’ll be in touch.  Thank you for visiting our website.


PATIENTS NEEDING HELP CALL 1-888-675-1405



Leaders

Board of Directors

  • David M. Rodriguez, Gen (Ret) U.S. Army – Chairman of the Board of Directors
  • Taylor Grant – Commander USNR
  • Maj Gen Jack Catton, USAF (Ret)
  • Stephen Juge – Secretary, General Counsel
  • Murrell McLeod – USN Veteran
  • Brian Martinez – USN Retired
  • Dr. Deb Wood – Battle Dawgs and Renova Clinic
  • Steve Craven – Treasurer
  • Chip Hilborn – USN Retired

Staff

  • Robb Alpaugh – Executive Director
  • Joanie Corkrum – Director of Administration
  • Christine Kroetsch – Director of Finance
  • Stephanie Bollmann – Director of Operations
  • Marianne Smith Vargas – Director of Development
  • Cathy Kelly – Transportation Coordinator
  • MaryJane Sablan – Transportation Coordinator
  • Sundae Oxley – Transportation Coordinator
  • Stephanie Singer – Communications

Effectiveness

Strategy for Achieving Goals

We offer the most cost-effective means of charitable transportation for each patient, based on the distance they need to travel, their medical requirements, the location they need to reach, and the availability of different modes of travel as related to their specific  departure and destination requirements.

Our strategy is to make sure each means of transportation–whether private aircraft, commercial airline, or ground transportation–is delivered to the patient with the least overall cash cost to Angel Airlines for Veterans. Travel is always free to the patient. We work hard to drive down overhead costs related to each trip and to develop partnerships with corporations or commercial transportation providers or volunteer donor pilots that sponsor Angel Airlines for Veterans or offer discounts for purchased travel for Angel Airlines for Veterans patient clients.

Capacity to Achieve Goals

Our experience in providing charitable, long-distance medical transportation goes back to our small, informal beginnings in 1972 when all transports were done using volunteer pilots flying their own privately-owned aircraft.  These pilots wanted to fill a need in their communities.  Over the years we have learned and expanded to meet new needs and offer different modes of transportation.  Through it all we have never compromised our highest standards of operational integrity and efficiency, transportation safety, public transparency and accountability,  The safety record through all these years of continuous service has been perfect.

The Angel Airlines for Veterans program became a 501(c)(3) non-profit in 1984 and is governed by a respected Board of Directors.  Our team reflects a high level of professionalism as well as diversity.

Because of our commitment to public transparency, the home page of our website provides on-call real time data counts for trips completed (not just coordinated).

Outputs and Results

Measuring outputs and results is key to understanding our impact on the people we serve. The data we collect as related to each patient trip includes a date and mode of service with departure and destination locations.  Various forms of public benefit are provided, including a standardized estimate of the dollar value of transportation cost.  This data is organized by mode of transportation provided for the patient.  Angel Airlines for Veterans publications provide several years’ history of past service delivery rates.

Technically speaking, the completion of a patient trip represents an “output” of our system–it allows for or provides the means by which a patient gets to a distant medical appointment for evaluation, diagnosis or treatment, or gets back home after the appointment.  The results of the effort are medical and quality of life outcomes not easily obtained and simply withheld by the medical world to comply with HIPAA regulations.

For this reason, to extend reporting from outputs to outcomes, we are forced to rely on voluntarily-given patient testimonials and patient answers to generalized questions about their health or other meaningful improvements in their lives.  Such information is provided through this website.  A sampling of patient testimonials can be found by clicking here.

Combined Federal Campaign logo

GIVE THROUGH THE ANNUAL COMBINED FEDERAL CAMPAIGN (CFC) #11451

Certifications

95% of every donation is used for program purposes.

Charity Navigator logo

ECFA Accredited logo

Gold Star Exchange logo

Best Charities in America certification logo

Christian Services Charities member logo

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